Frequently Asked Questions

How does your service work?


Our process is extremely simple. We offer a turn-key problem solving solution. You can learn more about our process here.




What is the inspection process like?


Our professional assessors will complete a full assessment of the issue your facing, taking nesseccary photos, notes, and readings, and using state of the art equipment to determine the extent of the damage. Furthermore, samples are usually collected and sent to a certified laboratory for analysis. This process is done in order to determine if there is an issue that requires remediation, and to determine if MoldClaim.com is the right solution for you. You can learn more about our inspection and testing process here.




Do you work directly with my insurance carrier?


Yes! We handle all communications, paperwork, documentation, work orders, invoicing and everything in between directly with your insurance carrier and the assigned adjusters. Although we work with your insurance carrier to complete all the neccessary work, when you hire MoldClaim.com or any of our partners, we work for you and to your best interest. All the neccessary inspections, remediation, and repairs are completed upfront in a timely manner, and payment is taken care of later by your carrier. This means no wait times, and quick completion.




How long does remediation take?


Every remediation project is different. Small remediaitons can be completed within a few days, and large remediations can take a couple weeks. We recommend scheduling an inspection and consulting with the mold assessor for more details.




How long does the repair process take?


Every repair project is different. Completion times vary based on the size of the project, materials, custom finishes, etc. We recommend scheduling an inspection and consulting with the inspector for more details. They'll be able to determine what will need to be repaired once the anticipated remediation is completed, and give you a good idea as to what to expect as far as the repair timeline.




How quickly can you get the process started?


For your convenience, we offer same day inspections! Want to get started today? Great! Call us at 855-545-6653 or schedule your inspection online. Once your inspection is completed, mold remediation can usually begin within just a few days, and repairs begin within a few days of remediation completion.




Will my claim be covered?


Part of the inspection process is meant to determine the cause of the damage. Depending on the cause, we're able to identify whether your claim is likely to be approved or not. We recommend scheduling an inspection and consulting with the mold assessor for more details.